PLANT EXTRACT

Terms of Service

Last Updated: October 10, 2026

Welcome to Plant Extract. These Terms of Service govern your access to and use of our website, online store, and related services. By visiting our website or purchasing our products, you agree to these terms.

Please read them carefully before placing an order.

1. About Plant Extract

Plant Extract offers personal care products, including natural hair oils, shampoos, and other plant-inspired products. Our goal is to provide customers with a convenient and reliable shopping experience.

2. Eligibility

By using our website or placing an order, you confirm that you are legally capable of entering into a purchase agreement under applicable law. If you are under the age required to enter into such agreements, you must use our services with the involvement of a parent or legal guardian.

3. Products and Descriptions

We make reasonable efforts to display accurate product descriptions, images, prices, and other details.

• Product colors and packaging may vary slightly from the images displayed online.

• Product availability may change without prior notice.

• Please read the product label, ingredients, and usage instructions before using any product.

Plant Extract does not guarantee that every product will produce identical results for every customer.

4. Orders and Payments

By placing an order, you agree to provide accurate and complete contact, delivery, and payment information.

• All orders are subject to acceptance and product availability.

• We reserve the right to contact you to verify order details.

• Orders may be cancelled or declined where necessary due to stock issues, incorrect pricing, suspected fraud, or other legitimate reasons.

• Available payment methods and applicable charges will be displayed or communicated during the ordering process.

5. Pricing

All product prices are displayed in the applicable currency, generally Pakistani Rupees (PKR) for orders within Pakistan.

Prices and promotional offers may change without prior notice. Any change will not affect an order already confirmed, except where correction or cancellation is permitted by applicable law and communicated appropriately.

6. Shipping and Delivery

We aim to dispatch and deliver orders within the estimated time communicated at checkout or by our customer support team.

Delivery times may vary due to courier delays, weather, public holidays, or other circumstances beyond our reasonable control.

Customers are responsible for providing an accurate delivery address and reachable contact number. Additional delivery charges, where applicable, will be communicated before order confirmation.

7. Returns, Refunds, and Exchanges

Our Return & Refund Policy explains the conditions for eligible returns, replacements, and refunds.

Due to the hygiene nature of personal care products, opened or used products are generally not eligible for return, except where required by applicable law or where an approved claim involves a damaged, incorrect, or defective product.

Please review our Return & Refund Policy before making a purchase.

8. Product Use and Safety

Our products should be used according to the instructions provided on the packaging.

• Check the ingredients before use, especially if you have known sensitivities.

• Perform a patch test where appropriate.

• Discontinue use if irritation or an adverse reaction occurs.

• Keep products out of the reach of children where appropriate.

Unless expressly stated otherwise, our products are not intended to diagnose, treat, cure, or prevent any disease. Product descriptions are not a substitute for professional medical advice.

9. Intellectual Property

All Plant Extract brand names, logos, product images, designs, written content, and other original materials displayed on our website are owned by Plant Extract or used with permission.

You may not copy, reproduce, distribute, modify, or commercially use these materials without prior written authorization.

10. Acceptable Use

You agree not to:

• Use our website for unlawful or fraudulent activities.

• Submit false orders or misleading information.

• Attempt to disrupt website operations or compromise security.

• Copy or misuse our content, branding, or intellectual property.

• Interfere with the shopping experience of other customers.

11. Third-Party Services

Our website may use third-party payment providers, courier companies, or other service providers. Their services may be subject to separate terms and privacy policies.

Plant Extract is not responsible for third-party actions beyond its reasonable control, without limiting any obligations imposed on us by applicable law.

12. Limitation of Liability

To the extent permitted by applicable law, Plant Extract shall not be liable for indirect or consequential losses arising from the use of our website or products.

Nothing in these terms excludes or limits liability, consumer rights, or remedies that cannot legally be excluded or limited under applicable law.

13. Privacy

We collect and use customer information as necessary to process orders, arrange deliveries, provide customer support, and operate our services.

Please refer to our Privacy Policy for details about how personal information is collected, used, stored, and protected.

14. Changes to These Terms

Plant Extract may update these Terms of Service from time to time. Updated terms will be published on this page with a revised date.

Your continued use of our website after an update constitutes acceptance only to the extent permitted by applicable law.

15. Governing Law

These Terms of Service are governed by the applicable laws of Pakistan. Any dispute will be handled by the competent courts or relevant authorities having jurisdiction, subject to applicable consumer-protection laws.

16. Contact Information

If you have any questions about these Terms of Service, please contact us through our official customer support channels.

Brand: Plant Extract
Email: plantsextrect@gmail.com
WhatsApp: 9233251156651
Website: www.plantextract.store
Business Address: Shop D-391 Hakim Muhammad Amjal Khan Rd, Rawalpindi 46000, Pakistan.

Thank you for choosing Plant Extract.

Plant Extract — Nature-Inspired Care, Made for You.